AI in finance: Where It's being used and is it delivering value?

AI is rapidly changing the finance landscape, but what value is it truly delivering for the office of the CFO? According to IDC’s latest research, nearly all finance departments are piloting or using AI, with 81% of surveyed CFOs reporting positive impacts. From automating repetitive tasks to driving better forecasting and risk management, AI promises real benefits. However, the journey is far from easy – challenges abound in data quality, system integration, compliance, and workforce upskilling. Many organizations are still grappling with the complexities of implementation versus the often lofty promises of vendors. As AI adoption accelerates, finance leaders must balance innovation with strong governance and a commitment to developing critical tech skills on their teams. Areas like generative AI, RPA, and predictive analytics are already transforming order to cash, financial reporting, collections, and more. Yet strategic areas – such as tax, M&A, and treasury—see slower adoption thanks to their complexity.

This IDC Perspective offers guidance on maximizing AI’s impact in finance, covering technology selection, risk management, integration with ERP systems, and building the workforce of the future. Discover how leading CFOs are leveraging AI to boost efficiency – and what you need to do to stay ahead.

Please note that this asset is only available in English

 

About IDC

The International Data Corporation (IDC) is a renowned global provider of market intelligence, advisory services, and events focused on information technology, telecommunications, and consumer technology markets. IDC's mission is to empower organizations and individuals to make informed, data-driven decisions regarding technology investments, strategy development, and business objectives.

AI in finance: Where It's being used and is it delivering value?