Data Privacy

The protection of your personal data is a top priority for us. Our Data Protection Terms (Website) informs you about the type, extent and purpose of the collection, processing and use of your personal data on our website. You can also review or download our Terms and Conditions of (Commissioned) Data Processing, our IT Security Guideline and our List of Subcontractual Processors. Our Definitions in Legal Documents also apply to these documents. 

Notice to our customers

From May 25, 2018, the EU-wide General Data Protection Regulation (GDPR) becomes binding.

If through using our services (hosting, software as a service, consulting, maintenance and support) you, as our customer within the scope of the GDPR, transmit personal data to LucaNet or make such data accessible to LucaNet, it is required by law that processing by LucaNet occurs solely on the basis of a contract or other legal instrument.

Unless we have already reached a written agreement with you with regard to data processing, or you have reached another agreement with us, our privacy conditions (for commissioned data processing) supplementary to existing contracts between yourself and LucaNet for the use of our services come into effect from May 25, 2018.

In particular, these Conditions define our obligations so that you can continue to employ LucaNet as a contractor (“processor”, within the meaning of EU GDPR), even after the new data protection regulation comes into effect.

If you are not in agreement with our terms and conditions, or should you have any questions, please get in touch with us at: