At your service


We're here to help!

Do you have a support request as a user of the LucaNet software? Then get in touch with us! We look forward to your call or e-mail and will be happy to help you with all your questions and enquiries.

Support Hours

Monday to Friday, 9:00 am to 5:00 pm (GMT +1)

User Support

Phone: +44 20 3880 1425


Technical Support

Phone: +44 20 3880 1426‬



TeamViewer QuickSupport is a program that requires no installation and allows LucaNet's Support team to access your computer via the Internet. To set it up, contact our Support team as usual by phone or e-mail. Once you have done this, select your operating system and launch the program:

Windows Mac OS X