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Questions and answers



TeamViewer QuickSupport is a program that requires no installation and allows LucaNet's Support team to access your computer via the Internet. To set it up, contact our Support team as usual by phone or e-mail. Once you have done this, select your operating system and launch the program:


Mac OS X

Support Hours

Monday to Friday, 9:00 am to 5:00 pm (CET)

User Support

 +49 30 46 99 10 10

Technical Support

 +49 30 46 99 10 11